MASP - METHOD OF ANALYSIS AND TROUBLESHOOTING

The Problem Analysis and Solution Method structurally applies several quality tools, and more complex ones, focusing on the identification, correction and prevention of causes of failures and non-conformities. PÚBLICO ALVOGentes, supervisors, team leaders, coordinators, engineers, technicians linked to quality and productivity, green belts and black belts. OBJECTIVE To provide resources for solving problems and non-conformities, according to the PDCA cycle. MENU 1. Problem Resolution Process; 2. Multifunctional team suited to the challenge; 3. Describe the problem in detail; 4. Containment actions; 5. Identify root causes; 6. Study alternative solutions; 7. Implement corrective actions; 8. Implement root cause prevention; 9. establish the project; 10. Standard approach to problems and similar processes; 11. Check List for resolution steps; 12. The use of PDCA; 13. Troubleshooting Tools; 14. Lessons Learned. HOURS 16 hours. Doubts? Leave us a message!

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