Quality Management in Industry

TARGET AUDIENCE

Production managers; managers; supervisors; business owners; and other positions that may interest you.


OBJECTIVE

Offer participants, in a practical and objective way, an overview of budget management and other construction management tools. In this course, we provide universal and general construction management concepts, with a focus on cost control and good administration within the original project budget.


  1. Introduction;
  2. Fundamental elements;
  3. Principles of quality management;
  4. Evolution of quality management;
  5. Vision mission Values;
  6. General concepts;
  7. Interested parties;
  8. Practical roadmap;
  9. TQM;
  10. Quality dimensions;
  11. Quality errors;
  12. Evolution of quality - Industry 4.0;
  13. Process management;
  14. Capability;
  15. Quality tools;
  16. 5S;
  17. PDCA;
  18. CEP;


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